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E-commerce drives digital disruption in air cargo industry

THE air cargo industry will continue to undergo a major transformation in its information handling processes, particularly as goods sent via air cargo are generally of high-value and time-sensitive.

Vice president and global head of travel and transportation for Unisys, Dheeraj Kohli, wrote in Mumbai's Stat Trade Times that digitisation will modify the supply chains from the originating shippers to their end-customers. 



"We see end-customers making more and more purchases from the comfort of their homes and frequently requesting instant delivery. On the other hand, automation, advanced robotics and powerful forecasting algorithms change the processes at the shippers' side of the supply chain. This brings about a drastic change of global product flow regarding geography, size and lead times," Mr Kohli said. 



"Another development in the air cargo industry is that the International Air Transport Association [IATA] has established new industry standards and regulations with a view to modernising the sector globally," Mr Kohli said, pointing out "new business procedures such as Cargo2000, e-Cargo and e-Airway Bill are being touted as industry game-changers".



The air cargo industry is heavily dependent on information technology systems. "Factors such as the globalisation of modern commerce, the need to coordinate with a multitude of third parties and evolving regulatory frameworks add to this dependency on information technology," he said.



"E-commerce and evolving delivery methods are the primary factors driving the shift in the cargo sector. This digital disruption leads to the air cargo industry becoming more and more complex. Players will need robust and flexible information technology solutions to keep up with these changes and the competition."
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