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DHL eCommerce opens new fulfillment centre in HK, targeting e-tailers
DHL eCommerce has opened a new Fulfillment Centre in Hong Kong to cater to the growing demand for cross-border products in Asia Pacific.
The centre will cater to customers from the Greater China region, as well as to enable e-tailers to move their goods closer to their end customers and satisfy their need for quick and easy delivery.
"Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them back to shopping on their website," said managing director Zhi Zheng for Greater China.
"Cross-border e-commerce is expected to grow to US$1 trillion by 2020, and with approximately 40 per cent of China's online consumers buying foreign goods, linking foreign e-tailers with consumers in Greater China with an efficient fulfillment service is crucial."
The fulfillment centre, located within DHL Supply Chain's one million sq ft Interlink operation, will primarily work to provide overseas e-tailers with shipping solutions that integrate inbound freight, inventory and last-mile delivery in a one-stop solution. This is crucial to merchants looking to move into the Greater China market, said the company, "as customs and regulatory regulations very often serve as major setbacks in running a smooth inbound cross-border clearance."
It said running the products through an established fulfillment centre mitigates these risks; and "coupled with flexible warehousing, closer proximity to the end consumer and last-mile options, these solutions will help e-tailers successfully leverage the booming e-commerce market."
The centre will cater to customers from the Greater China region, as well as to enable e-tailers to move their goods closer to their end customers and satisfy their need for quick and easy delivery.
"Consumer expectations for a quick and accurate delivery are the same across the world, and merchants must understand the importance of providing an outstanding delivery experience for their customers, in order to get them back to shopping on their website," said managing director Zhi Zheng for Greater China.
"Cross-border e-commerce is expected to grow to US$1 trillion by 2020, and with approximately 40 per cent of China's online consumers buying foreign goods, linking foreign e-tailers with consumers in Greater China with an efficient fulfillment service is crucial."
The fulfillment centre, located within DHL Supply Chain's one million sq ft Interlink operation, will primarily work to provide overseas e-tailers with shipping solutions that integrate inbound freight, inventory and last-mile delivery in a one-stop solution. This is crucial to merchants looking to move into the Greater China market, said the company, "as customs and regulatory regulations very often serve as major setbacks in running a smooth inbound cross-border clearance."
It said running the products through an established fulfillment centre mitigates these risks; and "coupled with flexible warehousing, closer proximity to the end consumer and last-mile options, these solutions will help e-tailers successfully leverage the booming e-commerce market."
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