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MOL meets 99pc of document, invoicing accuracy targets for customers
JAPANESE shipping giant MOL has announced that it has established a 99.5 per cent documentation performance accuracy standard after setting a 99 per cent invoicing accuracy performance target, in a drive for service-level transparency.
The company said it has begun public disclosure of China export documentation accuracy and invoicing accuracy rates.
The results of these regional key performance indicators (KPI) will be disclosed to customers on www.CountOnMOL.com each more, a company statement said.
"In 2012, MOL became the first ocean carrier to publicly disclose export documentation accuracy rates for Asia export (including Asia to US and Asia to Europe) and US export and now we are further strengthening communications with our valued customers to enhance the transparency of various aspects of the business," said chief of commercial Richard Hiller.
The company said it has begun public disclosure of China export documentation accuracy and invoicing accuracy rates.
The results of these regional key performance indicators (KPI) will be disclosed to customers on www.CountOnMOL.com each more, a company statement said.
"In 2012, MOL became the first ocean carrier to publicly disclose export documentation accuracy rates for Asia export (including Asia to US and Asia to Europe) and US export and now we are further strengthening communications with our valued customers to enhance the transparency of various aspects of the business," said chief of commercial Richard Hiller.
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