Lufthansa Cargo opens its second annual Air Cargo Innovation Challenge

LUFTHANSA's online Air Cargo Innovation Challenge again invites anyone within internet reach to submit ideas on ways to improve customer service and processes between customers/consignors, shippers/forwarders until November 7.

Participants can visit http://www.innovation.lufthansa-cargo.com/ , a process that ends with invitations to the winners of the 1st, 2nd, and 3rd prizes to Frankfurt where they will present their ideas to a Lufthansa top management team.

Winners will receive a round-trip Lufthansa economy flight from their country of residence. Additionally, they will receive flight training in an MD-11 with a Lufthansa Cargo flight captain at the Flight Simulation Centre in Frankfurt and win Lufthansa air miles (1st place - 25,000 miles, 2nd place - 15,000 miles, 3rd place - 5,000 miles). The one voted the contest's Most Valuable Participant will be awarded 25,000 Lufthansa Miles and More Miles.

In addition the 4th, 5th and 6th place winners will each be rewarded with 15,000 Lufthansa Miles and More Miles. Students who submit winning ideas may also be offered an internship at LH Cargo to support the implementation of those concepts.

Lufthansa Cargo has been welcoming creative thoughts on four categories: "Customer in touch", Customer contact and touch points; "Applify Cargo", apps and all means of new technology communication, "Catch me, if you can", customer loyalty programmes and "Blank room", a category for free form creative ideas.