In 2009, we laid out our goals for the future in our Strategy 2015, including our vision and mission for our company. Our vision emphasizes that we want to be The Logistics Company for the World. This goes beyond the simple fact that, as a global company, we are present in over 220 countries and territories, or that we are often the very first logistics company to enter new markets. It also extends beyond our unique ability to offer a wide range of logistics solutions, encompassing everything from international express deliveries, to warehousing, to customs brokerage, to freight forwarding – to mention just a few areas in which we are active. Our vision stresses that we want to be the logistics provider people turn to – their first choice not only for all their shipping needs, but also as an employee or investor.

Our vision is further underlined in our mission statement: Excellence. Simply Delivered. This means that we want to simplify the lives of our customers. We make our customers, employees and investors more successful. We make a positive contribution to the world. We always demonstrate respect when achieving our results.

We have also announced our new "Strategy 2020: Focus.Connect.Grow.", which outlines our priorities for the coming years, and emphasizes our goal to be the company that defines the logistics industry. Strategy 2020 integrates our beliefs as laid out in Strategy 2015, such as always striving to be Provider, Employer and Investment of Choice, and it reiterates our commitment to the world as a responsible company. Among the focus areas of Strategy 2020 we intend to further expand our logistics services in the world's emerging markets. We also plan to take advantage of the boom in e-commerce by further developing internationally our success in the parcel business and in other e-commerce related activities.

We are successful when you are
We strongly believe that pursuing all of these goals is in our interest and in the interest of all of our stakeholders: customers, employees, investors and the planet as a whole. We add value to people’s interaction with us, whether with excellent services or products, by engaging our employees and nurturing their talents, or by being a solid, long-term investment on the stock market. And, we show concern for our world and our communities with our various corporate responsibility programs under the motto of ‘Living responsibility.’
A company with a purpose
We are deeply proud of the contribution we can make in our daily work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth one finds millions of stories. As the logistics company for the world, we form the backbone of trade, ensuring that whatever needs to be delivered, gets delivered. A shipment placed in our trust may include life-saving medicines, or a birthday present from a friend, or hold a company’s entire existence in the form of a prototype. We not only deliver parcels and packages, and make sure containers arrive at ports: we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives.