THE COMPANY

JTR International Cargo Services Inc. was founded October 10, 2011 and was manage by young Filipino Professional who have expertise and experience in the field of customs brokerage, freight forwarding and service-oriented. JTR International Cargo Services Inc. workforce is comprised of young, mature & dynamic leaders backed up by a collective wealth of unsurpassed experience who will work hard to meet clients and business requirements in accordance to customs brokerage, freight forwarding and tariff consultancy.

JTR International Cargo Services Inc. was a committed freight forwarder/ NVOCC/ Brokerage providing each client with superior quality of work and personal service. Since the day it was found, JTR International Cargo Services Inc. has combined reliable, quality service with the industry’’s most advanced information technologies to build strong working partnerships and provide its clients with an extensive array of comprehensive logistics solutions.

The management of JTR International Cargo Services Inc. has a solid background in every aspect of the cargo forwarding and customs brokerage services, with exemplary track records which enable him to interpret and prioritize critical task requirements according to our customer’s preferences in their importation and exportation needs.


MISSION
To be recognized as a customer focused company by winning the loyalty of our clients and as a result, enjoying continued growth and profitability.
VISION

To provide an efficient source of customs brokerage and freight forwarding services distinguished by professional expertise, quality standards, innovation, flexibility and, above all, personal attention to the individual requirements of our clients.
VALUES STATEMENT
For Our Clients - Ensure total satisfaction by understanding their requirements and by continually improving our business processes, while maintaining mutually beneficial long-term relationships. For Our Employees - Provide meaningful and rewarding opportunities to develop and apply their skills and expertise in a positive and supportive work environment. For Our Suppliers - Develop strong relationships that provide quality services, which contribute to client satisfaction and our mutual success. For Our Community - Give back to our community through corporate and personal involvement and support.
QUALITY OBJECTIVES
JTR International Cargo Services Inc. is committed to achieving excellence and quality in everything we do. As a customer-focused organization, our goal is to understand and anticipate the individual needs of our clients and to provide service that consistently meets or exceeds their expectations. Several years ago, we implemented a comprehensive Quality Management System （QMS） enabling people at all levels of our organization to become fully involved in achieving our internal quality objectives and enhancing the level of service to our clients. Since then, we have made continual improvements to our QMS through daily attention to our systems, operations and business processes. This has led to a quality culture where our employees can work efficiently, effectively and consistently produce their best result.
SERVICE GUARANTEE

JTR International Cargo Services Inc. is committed to Total Customer Satisfaction. Our commitment is based on a three-point promise: We will deliver expert quality services that are consistently accurate, dependable and fully accountable in every respect.

How we do it:
1. We employ customs specialists familiar with various industry-specific issues including expert tariff classification of your products, end-use tariff codes and other certification, as well as complex valuation issues such as retroactive pricing, royalty payments, management fees and assists.

2. We utilize a comprehensive internal audit process to ensure that our operational procedures are in full compliance with all applicable customs statutes and regulations.
3. We believe that the best definition of quality comes from our customers. That is why we continuously improve our services based on client input and feedback.

We are committed to providing you with the highest possible standard of professional customs brokerage, consulting and freight forwarding services with the aim of meeting or exceeding your expectations. How we do it:
• We have dedicated account`managers that personally manage your account. One account`manager and one phone number allows you to directly contact your account`representatives rather than constantly dealing with different personnel at various branch locations.

• We are committed to providing you with the highest possible standard of professional logistic services including customs brokerage, compliance, freight forwarding and trucking services with the aim of meeting or exceeding your expectations.

• We believe in 100% communication - whether good or bad - to achieve mutually satisfactory results. We also maintain a highly proactive client service policy that involves a minimum number of annual service calls together with regularly scheduled meetings designed to address whatever specific quality or service issues may be pending at the time.

We will strive to deliver the absolute best value for money based on the available resources needed to satisfy all of your requirements. How we do it:
• We offer a full range of competitively priced customs brokerage, consulting and freight forwarding services.
• We understand the various compliance issues applicable to your particular industry. This includes matters related to valuation, commodity tariff classification, cargo requirements and other certification.